Getting started
This page will help you get started with using PropertyIQ. The videos and tips are an introduction to all the main functions of PropertyIQ.
Select a video or PDF guide to learn about the different features of PropertyIQ. We suggest working your way through these resources in sequence, but you can access any of them at any time.
First steps
Watch interview
Access and log-in (2 mins)
- URL
- Changing or forgetting password on login
- Logging in
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Username and updates (1 min)
- Username and permissions
- Version
State by state terminology
- A guide to different strata terminologies throughout Australia
These short videos contain an overview of the main functions in PropertyIQ
Watch interview
Introduction the File menu (4 mins)
- Buildings
- Lots/owners
- Property Managers
- Suppliers
- Debtors
- Bank Accounts
- Chart of accounts
- Access Register
- Documents
- Templates
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Introduction to the To Do menu (1 min)
- Diary
- Work orders
- Insurance claims
- Meetings
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Introduction to the Processing menu (1 min)
- Receipts
- Supplier transactions
- Supplier payments
- Debtor transactions
- Adjustments
- Activity log
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Introduction to the Billing menu (1 min)
- Utility debtor invoices
- Due notices
- Direct debit
- Special levies
- Utility levies
- Fee schedules
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End of period menu (1 min)
- Cash book
- BAS
- Tax returns
- Building year end
Watch interview
Reporting menu (30 sec)
- Building reports
- Lot Reports
- Supplier Reports
- Management Reports
- Debtor reports
Watch interview
Utilities menu (3 mins)
- Control panel
- Audit trail
- Emailing
- Export building data
- Motions library
- Security
- Settings
Help menu
The resources area contains a wealth of resources about propertyIQ including detailed “how to” guides, videos and quick tips guides.
You can access the resources area by selecting from PropertyIQ or by clicking here
Contact Us
Email: support@propertyiq.com.au
(preferred)
Sales enquiries
Email: sales@propertyiq.com.au
Customer support
Phone: 1300 793 151
Contact hours: Monday to Friday (excluding public holidays), 9am to 5pm (Sydney time)
About PropertyIQ
Our cloud technology platform improves real-time decision making, allowing greater insight, efficiency, profitability and professionalism. It's the new benchmark in strata management.