PropertyIQ uses security procedures and technology to protect the information we hold. Access to personal information within PropertyIQ is subject to rigorous controls which seek to prevent misuse or unlawful disclosure of the information. If other organisations provide support services, we require them to take appropriate technical and organisational measures to secure the privacy of the information provided to them. We also ensure APIs and third party connectivity receive appropriate levels of cyber assurance and security testing.
All information displayed on the PropertyIQ platform is protected by 256-bit encryption running on a Secure Socket Layer (SSL). You can confirm your session is encrypted by the appearance of a locked padlock symbol at the foot of your browser.
PropertyIQ is committed to delivering best-in-market security features. Our multi-factor authentication feature adds an extra layer of security when signing into an account, requiring both a password and verification code that’s generated with an authentication app. We’ve a strict password policy and clients can optionally restrict user access to certain data and data exports.
PropertyIQ data is cloud hosted on Amazon Web Services with daily data backups. We’re committed to protecting the security and integrity of your personal information and keep records of our interactions with you stored in an encrypted secure database and handled in accordance with our Privacy Policy, regulatory and legislative requirements and industry best practices.
There are a few simple measures you can take to protect your data and personal information, and to ensure you are protected by the highest level of security.
For further information and tips on security and fraud, please visit Macquarie Bank’s security and fraud page.
Through our subscription with IDCARE, Australia and New Zealand’s national identity and cyber support service, we have a service to help you if you believe your personal information has been compromised. IDCARE connects individuals with identity and cyber security counsellors who provide guidance on responding to data breaches, scams, identity theft and cyber security concerns. If you would like to speak with someone from IDCARE, please visit their website or give them a call.
Email: support@propertyiq.com.au
(preferred)
Email: sales@propertyiq.com.au
Our cloud technology platform improves real-time decision making, allowing greater insight, efficiency, profitability and professionalism. It's the new benchmark in strata management.