Charges – fixed and variable charges on the building card and activity log

There are three types of charges in PropertyIQ:

Fixed – these are the set fees spelled out in your management agreement.   They are configured on the building card. There are two types of fixed charges:

  • Management Fees – the agreed fee for managing the building each period.  These fees remain the same time for multiple periods
  • Sundry fees – agreed extra fees.  Examples of these might be set fees for document archiving, provision of software or administration. These fees remain the same for multiple periods.

Variable – These are triggered by an action you perform on PropertyIQ and are configured on the building card. Charges are created using charge schedules, which allow you to configure the same charges for single or multiple buildings. Variable charges are triggered by specific defined activities in PropertyIQ.

Activity Log – The activity log under the Processing menu and allows you to record activities and configure charges for any type of activity.  You can use the activity log to charge for activities or just to record for reporting purposes.

Fixed and variable charges (5 mins)

  • How to configure fixed and variable charges on the building card
  • Click here to see a detailed manual about fixed and variable charges
  • Click here to see a list of the events that trigger variable charges.

Activity Log screen (1 min)

  • Viewing the activity log screen
  • Click here to see a detailed manual about the activity log.

 

How to process an activity log item (2.5 mins)

  • Creating an activity item
  • Logging the item
  • Creating a charge for the item

Activity log Reporting (1 min)

  • How to generate activity log reports

Activity log import (1 min)

  • How to import activity log items from an excel spreadsheet

Once you’ve configured your charges you’ll need to conduct a fee schedules run to create invoices. Click here to access the end of month training page.

Contact Us

Email: support@propertyiq.com.au 
(preferred)

Sales enquiries

Email: sales@propertyiq.com.au

Customer support

Phone: 1300 793 151

Contact hours Monday – Friday, 8.00am – 8.00pm AEST

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