Getting started

This page will help you get started with using PropertyIQ. The videos and tips are an introduction to all the main functions of PropertyIQ.

Select a video or PDF guide to learn about the different features of PropertyIQ. We suggest working your way through these resources in sequence, but you can access any of them at any time.

First steps

Access and log-in (2 mins)

  • URL
  • Changing or forgetting password on login
  • Logging in

Username and updates (1 min)

  • Username and permissions
  • Version

State by state terminology

  • A guide to different strata terminologies throughout Australia

These short videos contain an overview of the main functions in PropertyIQ

Introduction the File menu (4 mins)

  • Buildings
  • Lots/owners
  • Property Managers
  • Suppliers
  • Debtors
  • Bank Accounts
  • Chart of accounts
  • Access Register
  • Documents
  • Templates

Introduction to the To Do menu (1 min)

  • Diary
  • Work orders
  • Insurance claims
  • Meetings

Introduction to the Processing menu (1 min)

  • Receipts
  • Supplier transactions
  • Supplier payments
  • Debtor transactions
  • Adjustments
  • Activity log

Introduction to the Billing menu (1 min)

  • Utility debtor invoices
  • Due notices
  • Direct debit
  • Special levies
  • Utility levies
  • Fee schedules

End of period menu (1 min)

  • Cash book
  • BAS
  • Tax returns
  • Building year end

Reporting menu (30 sec)

  • Building reports
  • Lot Reports
  • Supplier Reports
  • Management Reports
  • Debtor reports

Utilities menu (3 mins)

  • Control panel
  • Audit trail
  • Emailing
  • Export building data
  • Motions library
  • Security
  • Settings

Help menu

The resources area contains a wealth of resources about propertyIQ including detailed “how to” guides, videos and quick tips guides.

You can access the resources area by selecting 

from PropertyIQ or by clicking here

Contact Us

Email: support@propertyiq.com.au 
(preferred)

Sales enquiries

Email: sales@propertyiq.com.au

Customer support

Phone: 1300 793 151

Contact hours Monday – Friday, 8.00am – 8.00pm AEST

About PropertyIQ

Our cloud technology platform improves real-time decision making, allowing greater insight, efficiency, profitability and professionalism. It's the new benchmark in strata management.